INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping rates and delivery times vary by location. During checkout, you will see the shipping options available for your country.

Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions. To stay updated, subscribe to our newsletter or follow us on social media for the latest deals and offers.

How do I return an item?

To initiate a return, please contact our customer support at support@sutera.in with your order number and reason for return. We will provide instructions for shipping the item back to us. Returns must be made within 30 days of receiving the product.

Can I change or cancel my order?

You can modify or cancel your order as long as it hasn't been processed for shipping. Please contact us immediately at support@sutera.in with your order number. Once the order is shipped, cancellations or changes cannot be made.

What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as digital payment options such as PayPal, Apple Pay, and Google Pay.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS